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MS Project plug-in - fail when looking up projects by PM

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Jim Bowen
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MS Project plug-in - fail when looking up projects by PM

When working in MS Project and attempting to "Send work plan to ppm...", it fails whenever I try to search projects by project manager.

I've tried using a username, a full name, a single letter, etc. but nothing works. If I enter part or all of the Project Name, it works fine. If I include part of a project name, I can use the Project Manager field to limit results.

When trying the project manager lookup, the symptoms are:
- a long wait - several minutes
- The error messages:
Internal Error: Communication with PPM server failed on Project Selection.
Server URL: http://ppmtst.qualcomm.com/itg/workplan/RetrieveProjectList.do -2146697208

Client Stack Trace:
ProjectSelectionForm.Network_NavigateError

Anyone else see this?

Jim
1 REPLY
Solution

Re: MS Project plug-in - fail when looking up projects by PM

Yes, I had the same issue when using 7.1 SP4 - 7.1 SP6. We ended up getting a one-off patch from HP that resovled the problem. I am not sure if they have fixed is a later patch or if issue still exists in 7.5. Our Case was 3602749160 if you wanted to reference.
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