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Limit Email Notification to certain Security Groups

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kendall
Acclaimed Contributor

Limit Email Notification to certain Security Groups

We want to send out email notifications to the 'Assigned Group' in ITG.   So when a group in the Security Group list is

assigned to a Request, all the members in that group will recieve an email.   That logic seems simple enough.  However,

we have some groups in the Security list that do not want to recieve an email notification.  Is there some way to enable email

notifications to some groups in the Security List, while not allowing email to go to other groups?    When I look at the 'CRT - Assigned Group - Enabled',  I can't make any changes because it's grayed out, or disabled.   What do we need to do to enable

this validation?   We are moving to newer version of PPM, but still using our old 6.o version of ITG. 

 

ITG/PPM Newbie

 

Thank you,

Kendall

2 REPLIES
AlexSavencu
Honored Contributor

Re: Limit Email Notification to certain Security Groups

Hi,

You don't need to change that validation (it's not even recommended, btw). Instead, you can create your own validation and assign it to the field in the Request Header Type.

Cheers
Alex

--remember to kudos people who helped solve your problem
Utkarsh_Mishra
Honored Contributor

Re: Limit Email Notification to certain Security Groups

As suggested by Alex.. is the best approach..

 

Another work around would be to trigger the notification for Database... there you can implement your custom logic.

Cheers..
Utkarsh Mishra

-- Remember to give Kudos to answers! (click the KUDOS star)
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