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Issue in creating Service request

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shaheer sulaima
Occasional Advisor

Issue in creating Service request

Hi,

After migration the database of ITG6.0 from oracle 9i to 10g.It is noticed that the while creating service request ,the workflow is not processed properly and it got stuck in the step "GCR work allocations" in the workflow.Also,it throws an oracle error.This restricts us in proceeding further in the workflow.

Any response is highly appreciated.

Thanks,
Shaheer.
1 REPLY
Celil
Esteemed Contributor

Re: Issue in creating Service request

Hi Shaheer,

Could you please send error message from PPM log file.

Celil
Celil

IT Governance Professional
& PPM Solution Architect
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