Project and Portfolio Management Practitioners Forum
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Issue in attaching e-mails to the attachment field.

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Mohan Raju C
Regular Contributor.

Issue in attaching e-mails to the attachment field.

Hi,

Opening saved outlook messages in an attachment field causes a Microsoft Outlook error which closes down Outlook then re-opens it.

Please let me know if anyone has come across such issue and have a solution for this.

Thanks!
3 REPLIES
Semenov Alexand
Acclaimed Contributor.

Re: Issue in attaching e-mails to the attachment field.

Good Day.
Try to save mail with english name and attach. I have same issue this russina names.
Good Luck.
Mohan Raju C
Regular Contributor.

Re: Issue in attaching e-mails to the attachment field.

Hi,

Thanks for your reply!

This is happening only for the particular user and not for all. We are not able to reproduce this as well.

Regards.
Andre Doublesin
Contributor.

Re: Issue in attaching e-mails to the attachment field.

Quite possibly the problem could be with Outlook. I was able to do what you are saying today actually.
What I did was I dragged the email that I wanted to attach to my desktop then attached the email that was now on my desktop to the SR in PPM. I had no problems at all.

Does it happen with any email the user has? Or just this particular email?