not sure I agree with the before answer from Utkarsh.
First of all make sure that the license that you received is for the IP-address of the machine that you are trying to use it on. PPM evaluates licenses per IP-address.
If the license has been issued for this IP that you are trying to install it under, follow the next hints
- Check that the machine/IP translation is done by the OS (not PPM). So whatever machinename or IP address is being provided to the install program, the OS thinks the IP is the 127.0.0.1 (which is the generic "localhost" IP).
- In the hosts-file, try specifying the IP-address as an alias for now instead of the machine name to avoid any machine/IP translation issues. - Copy the license.conf to a different location.
On top of that, the following are a couple of tips on how to save the license.conf file correctly:
Do a Save As on the license.conf file when you receive it in an email instead of opening the file to save it. This will prevent the file from being save incorrectly.
Make sure when transferring from a Windows to a Unix server using FTP that it is transferred in ASCII mode.