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Increase maximum number for custom fields after creating the Request Type

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Petrisor Andrei
Super Collector

Increase maximum number for custom fields after creating the Request Type

Hi everybody

I created a Request Type which contains 50 custom fields. When I'm trying to add one new field, I can't because of the default value for CRT - MAX Fields. I change the default value from 50 to 100, but if I want to add a new field to the already created request type, it's not possible (also for the fields which were created before I can't change the batch number-it's disable). But if I want to create a new request type, I can select the batch number-1 or 2, when I want to add a new field

Could anyone please help me with this issue?
Thanks
3 REPLIES
Lizabeth
Regular Collector

Re: Increase maximum number for custom fields after creating the Request Type

Petrisor,

When you open the Request Type you want to add fields too, there is a Drop Down called as 'Max Field', the default value there is 50, change it to 100 and then save the Request Type.

Thanks
Petrisor Andrei
Super Collector

Re: Increase maximum number for custom fields after creating the Request Type

Thank you very much Lizabeth!
Petrisor Andrei
Super Collector

Re: Increase maximum number for custom fields after creating the Request Type

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