Num users adding 0 (KNTA-10654)
Source Command: Check for License
The following Command Step is not subject to timing out: com.kintana.core.server.tools.PasswordInterfaceTable
java.lang.RuntimeException: bad UTF
Source Command: Encrypt Password
We are using HP PPM 7.5 SP3 and using the OOB commands in loading users to the respective tables. the script portion whcih uses the following:
ksc_run_java com.kintana.core.server.tools.CheckUserLicense "[TEMP_GROUP_ID]" -licenseList "[P.P_PRODUCT_LICENSES]"
has some issue and is throwing errors.
The error found in Report Log is as below:
Were having an issue with the import users report inPPM 10.2. I ggot a response from support, it may help you with what you're dealing with:
The following Command Step is not subject to timing out: com.kintana.core.server.tools.CheckUserLicenseThis indicates that the license is being checked. Ensure that there is not an over allocating of the available licences when importing users.Check the current license usage with this query:select *from knta_license_usage_v
what is the default password for imported users? try to use a simple password to see whether it will work