Today our daily Import Users job failed with the following error "java.lang.RuntimeException: bad cipher text". It failed on the step "Encrypt Password", which is running the command "com.kintana.core.server.tools.PasswordInterfaceTable" passing in the Group Id and Default Password.
It seems as if perhaps a key file (encryption) or something may have expired. Has anyone else run into something similar? I've looked all over - where would I find what exactly this PasswordInterfaceTable routine is?
Another variable in the mix here is we first got this error (and some other strange Workbench problems) when a new application server was moved into our clustered environment - it wasn't intended to go live yet, it was accidentally pointed at our production database which appeared to suck it into the cluster. Some reports were running on this new server, including Import Users - we've since powered down this box but are still experiencing this Import User issue and others.
We're going to try and recycle the JVMs on our other three servers to clear them up first prior to regenerating keys.
Interestingly, the admin guide mentions needing to re-encrypt all user passwords if new keys are generated, though it doesn't explain how this would be done.