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ITG 6.0 Performance issues on Portlets

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AndreaB_1
Occasional Advisor

ITG 6.0 Performance issues on Portlets

Request List Portel, is timing out for users when the filters are set for "open requests waiting for my action." The max portlet timer is set to the installed default of 40 seconds.
We are pretty sure is has to do with the db as when we run the query from a sql tool we get the very same poor query time.
We have opened a CaseID 3602101768.
Any Help would me much appericated.

Thanks
Andrea B
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