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I am not able to delete 'tmp' folder

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Govardhan07
Regular Collector

I am not able to delete 'tmp' folder

Hi,

 

I need to delete 'tmp' and 'work' folders from PPM_HOME/server/SERVER_NAME.

 

We are using two nodes, I am able to delete tmp' and 'work' folders from one node and also able to delete 'work' folder from another node.

 

But unable to delete 'tmp' folder from second node.

 

Please help me.

 

Regards,

Govardhan

3 REPLIES
Utkarsh_Mishra
Honored Contributor

Re: I am not able to delete 'tmp' folder

This issue is seen in Windows server, wherein the PPM process is not closed completely. So the tmp directory is not getting deleted.

 

Restart the server machine.

Cheers..
Utkarsh Mishra

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Govardhan07
Regular Collector

Re: I am not able to delete 'tmp' folder

Hi,

 

I have stoped the PPM services while deleting this folders but it is showing error like unable to delete some java files because it is used by other process.

 

Regards,

Govardhan

Deep Mehta
Regular Collector
Solution

Re: I am not able to delete 'tmp' folder

1. Stop PPM services

2. Open task manager and under processes look fo java.exe

3. End process all java.exe

 

You should be able to delete tmp and work folder now. 

 

Note: This is for windows server and take extra care if you have more applilcations which are running java. 

 

 

Thanks,

Deep

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