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How to integrate HP PPM with SM

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DipK
Regular Contributor.

How to integrate HP PPM with SM

What are the various ways to integrate HP PPM with SM, we need to make Incidents in HP SM as tasks in PPM?

Does anyone any experience on it?

 

Thanks ,

Dip

2 REPLIES
mike_se
Acclaimed Contributor.

Re: How to integrate HP PPM with SM

Hi Dip,

 

You will want to look at the "HP Solution Integrations Guide" as this has the instructions for the SM integration.

 

-Mike

“HP Support
If you find that this or any post resolves your issue, please be sure to mark it as an accepted solution.”
DipK
Regular Contributor.

Re: How to integrate HP PPM with SM

Hi Mike,

 

Thanks for your response.

The Solution Integration Guide mentions ALM Adapter usage for Integrating Changes in SM to RFC in PPM and Tasks in PPM with Change Request in SM.

 

We need to Integrate Incidents in SM to Tasks in PPM(1 to 1 Mapping).

 

Please share if you have any details on the same and guide me how this can be achieved.

 

Thanks & Regards,

Dip