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How to disable one notification reminder email for one request.

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bugra
Trusted Contributor.

How to disable one notification reminder email for one request.

Hello,

 

I my system I have a request which is cancelled but One user can still recieve reminder emails for this request. How can I disable sending email ? and how can I see the all details of mails sending from ppm.

 

Thank you.

1 REPLY
Celil
Acclaimed Contributor.

Re: How to disable one notification reminder email for one request.

Hi Bugra,

 

Find the user mail in KNTA_NOTIF_TXN_PARENTS table then set "Y" to the NOTIFICATION_SENT_FLAG. Or simply delete these records.

Celil

IT Governance Professional
& PPM Solution Architect