Help! Background Services stopped running in Production
Our Background Services stopped working last week and we've been trouble-shooting to try to understand what has happened.
Thanks to this forum, we found the 'kRunServiceManager.sh' command. (We couldn't find any information about this command on HP website.)
It took a few syntax tries to get it to work, but it finally seemed to work with the following steps:
1. Run this stop command on each server for the services node: $ ./kRunServiceManager.sh -stop -name kintana1-services -user admin
2. and then this start command: $ ./kRunServiceManager.sh -start -name kintana1-services -user admin
3. Recycle the the application server on each server (we have load-balancing and clustering)
Some (but not all) of the background services appeared to then process!! But this morning after the overnight backups and server re-starts, some of the services ran right away between 4:00am and 5:00am but have not run since.