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Has anyone seen this error before? What does it mean?

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JayElBee
Super Collector

Has anyone seen this error before? What does it mean?

We are having system performance issues at this time. Problems logging in, sluggish screen changes, some timeouts. It is impacting our user base significantly.

This is one of the errors we are seeing when trying to work on timesheets. Can someone PLEASE tell me what it means, and what could be causing it:

An unknown exception has occurred. Please reload the page you were editing and try again.
The following is a stack trace of the exception:
org.hibernate.exception.GenericJDBCException:Cannot open connection
org.hibernate.exception.SQLStateConverter.handledNonSpecificException(SQLStateConverter.java:103)
org.hibernate.exception.SQLStateConverter.convert(SQLStateConverter.java:91)
org.hibernate.exception.JDBCExceptionHelper.convert(JDBCExceptionHelper.java:43)
org.hibernate.exception.JDBCExceptionHelper.convert(JDBCExceptionHelper.java:29)
org.hibernate.jdbc.ConnectionManager.openConnection(ConnectionManager.java:420)
org.hibernate.jdbc.ConnectionManager.getConnection(ConnectionManager.java:144)
org.hibernate.jdbc.JDBCContext.connection(JDBCContext.java:129)
org.hibernate.transaction.JDBCTransaction.begin(JDBCTransaction.java:57)
org.hibernate.impl.SessionImpl.beginTransaction(SessionImpl.java:1290)
com.mercury.itg.common.web.BaseAction.beginTransactionInStoredOrNewSession(BaseAction.java:349)
com.mercury.itg.rsc.resource.web.EditResourceAction.doExecute(EditResourceAction.java:387)
com.mercury.itg.common.web.BaseAction.execute(BaseAction.java:163)
org.apache.struts.action.RequestProcessor.processActionPerform(RequestProcessor.java:421)
org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:226)
org.apache.portals.bridges.struts.PortletTilesRequestProcessor.process(PortletTilesRequestProcessor.java:50)
com.mercury.itg.common.web.PortletTilesRequestProcessor.process(PortletTilesRequestProcessor.java:47)
org.apache.struts.action.ActionServlet.process(ActionServlet.java:1164)
org.apache.struts.action.ActionServlet.doGet(ActionServlet.java:397)
javax.servlet.http.HttpServlet.service(HttpServlet.java:697)
javax.servlet.http.HttpServlet.service(HttpServlet.java:810)
org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:237)
org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157)
org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:704)
org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:474)
org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:409)
org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:312)
org.apache.portals.bridges.struts.PortletServletRequestDispatcher.forward(PortletServletRequestDispatcher.java:139)
org.apache.struts.action.RequestProcessor.doForward(RequestProcessor.java:1056)
org.apache.struts.tiles.TilesRequestProcessor.doForward(TilesRequestProcessor.java:261)
org.apache.struts.action.RequestProcessor.processForwardConfig(RequestProcessor.java:388)
org.apache.struts.tiles.TilesRequestProcessor.processForwardConfig(TilesRequestProcessor.java:316)
org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:231)
org.apache.portals.bridges.struts.PortletTilesRequestProcessor.process(PortletTilesRequestProcessor.java:50)
com.mercury.itg.common.web.PortletTilesRequestProcessor.process(PortletTilesRequestProcessor.java:47)
org.apache.struts.action.ActionServlet.process(ActionServlet.java:1164)
org.apache.struts.action.ActionServlet.doGet(ActionServlet.java:397)
javax.servlet.http.HttpServlet.service(HttpServlet.java:697)
javax.servlet.http.HttpServlet.service(HttpServlet.java:810)
org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:237)
org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157)
org.ajaxanywhere.AAFilter.doFilter(AAFilter.java:46)
org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186)
org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157)
com.mercury.itg.servlet.I18NFilter.doFilter(I18NFilter.java:34)
org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186)
org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157)
com.mercury.itg.servlet.HibernateSessionFilter.doFilter(HibernateSessionFilter.java:65)
org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186)
org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157)
com.kintana.core.web.filter.ControlFilter.applyFilter(ControlFilter.java:725)
com.kintana.core.web.filter.BaseFilter.doFilter(BaseFilter.java:53)
org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186)
org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157)
com.kintana.core.web.filter.MultipartRequestFilter.applyFilter(MultipartRequestFilter.java:79)
com.kintana.core.web.filter.BaseFilter.doFilter(BaseFilter.java:53)
org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186)
org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157)
com.kintana.core.web.filter.I18nFilter.applyFilter(I18nFilter.java:44)
com.kintana.core.web.filter.BaseFilter.doFilter(BaseFilter.java:53)
org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186)
org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157)
com.kintana.core.web.filter.Log4jFilter.applyFilter(Log4jFilter.java:43)
com.kintana.core.web.filter.BaseFilter.doFilter(BaseFilter.java:53)
org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186)
org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157)
org.jboss.web.tomcat.filters.ReplyHeaderFilter.doFilter(ReplyHeaderFilter.java:75)
org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186)
org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157)
org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:214)
org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104)
org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520)
org.apache.catalina.core.StandardContextValve.invokeInternal(StandardContextValve.java:198)
org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:152)
org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104)
org.jboss.web.tomcat.security.CustomPrincipalValve.invoke(CustomPrincipalValve.java:66)
org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102)
org.jboss.web.tomcat.security.SecurityAssociationValve.invoke(SecurityAssociationValve.java:158)
org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102)
org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520)
org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:137)
org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104)
org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:118)
org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102)
org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520)
org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104)
org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520)
org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:929)
org.apache.coyote.tomcat5.CoyoteAdapter.service(CoyoteAdapter.java:160)
org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:799)
org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.processConnection(Http11Protocol.java:705)
org.apache.tomcat.util.net.TcpWorkerThread.runIt(PoolTcpEndpoint.java:577)
org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:683)
java.lang.Thread.run(Thread.java:534)
3 REPLIES
Erik Cole_1
Esteemed Contributor
Solution

Re: Has anyone seen this error before? What does it mean?

This sounds like database and/or network problems...like PPM cannot connect to the database (reached maximum number of concurrent connections?).
JayElBee
Super Collector

Re: Has anyone seen this error before? What does it mean?

Found the answer
VMS Team Shared
Acclaimed Contributor

Re: Has anyone seen this error before? What does it mean?

I am having the same problem. Can you tell me what the fix was in your case?

thx,
phil
//Add this to "OnDomLoad" event