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HTML Portlet

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Kari Vannieuwen
Occasional Contributor

HTML Portlet

Any users out there using the HTML Portlet? We are having issues with the rich text editor not loading in 1 of our test environments. In another test environment it loads fine. The difference between the 2 environments is that the one not working is using an external webserver and is also clustered.
6 REPLIES
Sascha Mohr
Esteemed Contributor

Re: HTML Portlet

From time to time I am using it in a module to remind users of something, works fine.
This is on a five node cluster with two front end IIS-webservers.
We are running 8.0.1
Cesar Roque
Regular Collector

Re: HTML Portlet

Kari,

Wich error are you getting.

Kari Vannieuwen
Occasional Contributor

Re: HTML Portlet

I'm not really getting any error in PPM. The Rich Text Editor just doesn't load when i click on the edit button in the HTML Portlet. When I look at the browser errors though, I see the following...


Webpage error details

User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.04506.30; .NET CLR 3.0.04506.648; MS-RTC LM 8; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)
Timestamp: Mon, 26 Jul 2010 19:04:04 UTC


Message: '_rtePad' is undefined
Line: 2116
Char: 7
Code: 0
URI: http://tlppmwb001/itg/dashboard/app/portal/EditPortlet.jsp?portletId=15859732&dshViewURL=PageView.jsp%3FportletId%3D15859732&dshMaxURL=PageView.jsp%3FportletId%3D15859732&maxView=false

Sascha Mohr
Esteemed Contributor

Re: HTML Portlet

I think this is all JavaScript, did you try using another browser?
AbdulMajeed_1
Super Collector

Re: HTML Portlet

Hi Kari,

The problem what you faced is resolved?. I am facing the exact issue in my customer environment now. It would be great if u can share the idea if it's resolved.

Regards,
Abdul Majeed
AbdulMajeed_1
Super Collector

Re: HTML Portlet

This is an external web server issue. pls add /utility_portlets/*=load_balancer to the uriworkermap.properties file in server to resolvet the issue.

Rgds,
Abdul..
//Add this to "OnDomLoad" event