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HP PPM Team Manager preconfigured portlet issue

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MandyR
Trusted Contributor.

HP PPM Team Manager preconfigured portlet issue

Hi,

 

I have added below Team Manager preconfigured portlets in my dashboard.

 

  1. Team SLA Exception By Dept
  2. Team Demand by Priority
  3. Team Assignment Queue

 

But when I clicks on 'Preview' button for either of portlets it does not return with any data and says " It is not a live portlet so all links are disabled."

 

 

Could you please let me know what is this causing this issue.

 

Also please let me know what is the working of these portlets. Attached the snapshot which appears.

 

 

Thanks,

Mandy

1 REPLY
dirkf
Acclaimed Contributor.

Re: HP PPM Team Manager preconfigured portlet issue

Hi Mandy,

 

these are not out of the box portlets from PPM.

They must have been configured by someone in your organization.

 


The error is shown by design. The chart might be shown correctly in the preview page but on the dashboard it throws out the error message.
Please see the comment on the top of the "Portlet Definition Preview" page:

"This is a portlet definition preview. It is not a live portlet so all links are disabled. Please note that the preference values used to render this portlet are the default preference values configured for this portlet definition."

Please double-check the portlet definition since it seems to have errors.

 

Best regards,

Dirk