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HP PPM Required Fields - Prompt versus a New Page

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Karen Waskewich
New Member.

HP PPM Required Fields - Prompt versus a New Page

I have made multiple fields required at certain steps of the workflow (by selecting "Required" - "Yes" for certain statuses on the Status Dependencies tab). However, at certain steps of the workflow, before moving forward to the next step, it does one of the following:

1. A prompt comes up saying the certain fields are required.
2. A new page comes up with the three fields that are required.

Why does PPM sometimes bring up a prompt and sometimes bring up a new page? Is there a setting that I am missing.

PLEASE HELP!!!
8 REPLIES
Jim Esler
Acclaimed Contributor.

Re: HP PPM Required Fields - Prompt versus a New Page

When the field is required at the current status and there is no value, you will get an alert box. When the field is required at the status you are moving to, you will bet a new page requesting values for the fields that will be required for that new status.
Karen Waskewich
New Member.

Re: HP PPM Required Fields - Prompt versus a New Page

That only works for some steps of the workflow. Are there any additional settings that need to be changed?
Jim Esler
Acclaimed Contributor.

Re: HP PPM Required Fields - Prompt versus a New Page

That is the way it works on decision steps. Fields that are required at the current status are marked with a red asterisk and will trigger an alert box if they do now have a value when a transaction is selected.

Can you give an example of a case that does not behave this way?
Raj Ghimire
Outstanding Contributor.

Re: HP PPM Required Fields - Prompt versus a New Page

This happens when for Status Dependencies for certain status, "Reconfirm" value is selected as "Yes". You may have that value as Yes for either current OR Next status. Please set that value as NO if you don't want to get to Re-confirm Page.
Thanks.
-Raj
Erik Cole
Acclaimed Contributor.

Re: HP PPM Required Fields - Prompt versus a New Page

You also can get the page if the field is not required at the current step, and can either become required or not based on whichever decision the user makes (path the request takes) in the workflow.
Jyotir ++
Super Contributor.

Re: HP PPM Required Fields - Prompt versus a New Page

Hello.

If you want to avoid aditional page with
field prompting which are required on next step staus then please add OR step in between without any status.

If you want to have aditional page with field prompting which are required on next step staus then please add OR step in between with smae status where field is required.

Hope this will help you!!!

cheers!!!
Christian Del M
Contributor.

Re: HP PPM Required Fields - Prompt versus a New Page

Hi Karen, this is the way PPM works. In order to accomplish but you need, you can use UI Rules in your Request Type. There is a standard rule called setRequired that you can call in the page load event. We also have develop more javascript functions like setRedStar and setRequiredByAction.

Christian
AlexSavencu
Acclaimed Contributor.

Re: HP PPM Required Fields - Prompt versus a New Page

Hi, Christian,

 

can you share the code of the new javascript functions?

 

cheers

alex


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