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HP PPM Command Execution Steps (especially Deployment) getting stuck intermittently

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abhishekkumar
Frequent Contributor.

HP PPM Command Execution Steps (especially Deployment) getting stuck intermittently

Hi,

 

We have been facing this strange issue a couple of times in last 4 weeks wherein all of a sudden all our PPM Deployment Packages seems to be getting stuck (showing "In Progress").

 

When you click on "View Latest Line Execution" logs, it shows the previous execution that may have happened or says "No Log Generated for this Line" if in case there have been no previous execution for that package line.

 

When I restart PPM Application, all the lines starts executing without any issues.

This issue would not occur till  next time all of a sudden the same issue forces all the command execution to get stuck.

 

We are currently on PPM 9.22 version.

 

Can anybody help here please?

 

Thanks and Regards,

Abhishek Kumar

1 REPLY
Utkarsh_Mishra
Acclaimed Contributor.

Re: HP PPM Command Execution Steps (especially Deployment) getting stuck intermittently

There can be various reason for this issue, it better to check the server logs whenever this issue occurs. This will give u exact root cause.

Cheers..
Utkarsh Mishra

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