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Got error 'Internet Explorer cannot display the webpage.' through HP network.

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JudyZhu
Super Contributor.

Got error 'Internet Explorer cannot display the webpage.' through HP network.

We have a web server connected to both HP network and customer network. On the web server, we have IIS 7.5 with default port 80 integrated with SiteMinder.

 

The customer can access the SiteMinder link through customer network. However, from HP side, we could not access the SiteMinder link from any OS system located in HP network, even on the web server itself. We got the error of "Internet Explorer cannot display the webpage." with a button "Diagnose Connection Problems" in the error page. In the IIS manager, we got the same error when to click "Browse *.80 (http)" to browse the web site.

 

Any thoughts on this issue?

 

Judy

1 REPLY
Jason Nichols K
Acclaimed Contributor.

Re: Got error 'Internet Explorer cannot display the webpage.' through HP network.

Judy,

 

How is this web server connected to both networks?  Are you using a VPN to get into the customer and/or HP network?  If so and you disconnect the VPN, can you then connect to the port?

 

Jason