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Getting "Financial Summary Error" while submiting savedraft proposal in PPM8

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Shravan Kathuri
Honored Contributor.

Getting "Financial Summary Error" while submiting savedraft proposal in PPM8

Hi,


We are using PPM 8 SP2. we have "Proposal" request type . While submitting the savedraft proposal,
we are getting "Financial Summary Error".Did anyone had same problem.Canany one tell me what could be the problem.

Please find the attached screenshot of error.

9 REPLIES
tech_cons
Respected Contributor.

Re: Getting "Financial Summary Error" while submiting savedraft proposal in PPM8

Check 'Region' field in Proposal request type.
Daniel Galvez
Super Contributor.

Re: Getting "Financial Summary Error" while submiting savedraft proposal in PPM8

Hi Shravan Kathuri,

It seems that you enable the cost capitalized. If that true you have to put the command like this into the server.conf file

com.kintana.core.server.COST_CAPITALIZATION_ENABLED=TRUE

If you put only "COST_CAPITALIZATION_ENABLED=TRUE" PPM will shows you that error.

Kind regards,
Daniel
Shravan Kathuri
Honored Contributor.

Re: Getting "Financial Summary Error" while submiting savedraft proposal in PPM8

Hi Daniel,

We have already the parameter set like below
in server.conf as you have mentioned.

com.kintana.core.server.COST_CAPITALIZATION_ENABLED=TRUE.

Even after , we are getting this "Financial Error" When we are submitting the savedraft request. IS there any other possibility where we are getting this error?

Thanks
Shravan
Raka_1
Super Contributor.

Re: Getting "Financial Summary Error" while submiting savedraft proposal in PPM8

We also had this problem, its a bug and HP is already looking into. I am guessing it gives ERROR 500: it is because the financial summary doesn't get created but Request Id is already created....
Sascha Mohr
Acclaimed Contributor.

Re: Getting "Financial Summary Error" while submiting savedraft proposal in PPM8

We had similar errors in the past with an asset request type. I our case we got a fix from HP, but a second solution would have been to make sure the field with the token KNTA_PROJECT_NAME is not empty, which we did not use at the time.
Daniel Galvez
Super Contributor.

Re: Getting "Financial Summary Error" while submiting savedraft proposal in PPM8

Hi Shravan Kathuri,

Do you try to restart PPM and database instance? For us when we correct the parameter into the server.con file we got the solution. In other situations we had to restart PPM and the instance.


Kind regards,
Daniel
Shravan Kathuri
Honored Contributor.

Re: Getting "Financial Summary Error" while submiting savedraft proposal in PPM8

Hi Daniel,

You want me to check COST_CAPITALIZATION_ENABLED parameter in server.conf and need to restart both application server and database?

Looks like we have restarted both. But still we are getting same error. Is there any thing related to tokens that other users in this thread dicussing.

Thanks
Shravan

parabkir
Valued Contributor.

Re: Getting "Financial Summary Error" while submiting savedraft proposal in PPM8

Hi Shravan,

We are also getting the same error. We are on HP PPM 8.0 SP2.
Have you found any solution for this?

Thanks,
Kiran
Thanks,
Kiran Parab
M Santosh Kumar
Valued Contributor.

Re: Getting "Financial Summary Error" while submiting savedraft proposal in PPM8

Hi,

HP has provided patch for this problem, you can followup with HP on this.

thanks,
Kumar