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Getting java.sql.SQLException: Closed Connection error

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Hue Huynh
Occasional Advisor

Getting java.sql.SQLException: Closed Connection error

While navigating within PPM Center (creating or viewing requests, projects, etc.) we've had complaints of users who get a Closed Connection error. Has anyone experienced the same problem since upgrading to version 7.1? The error can be bypassed if the user attempts another action. However, if they were in the process of creating a request, all of their data gets lost. It is becoming a problem and HP thinks it's attributed to idle database connections that never timed out. If anyone has any input on this, please share.
1 REPLY
Cesar Roque
Regular Collector

Re: Getting java.sql.SQLException: Closed Connection error

Hi Hue,

He have the same issue at ITG 6.0, let me know if you were able to solve it, and how did you do it ?

Thanks
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