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Getting Error on Changing Integration Mode from MS Project control to PPM Control in Project Type.

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Tinnu
Contributor.

Getting Error on Changing Integration Mode from MS Project control to PPM Control in Project Type.

Hi All,

 

When i try to change the Intgration mode from MS Project Control back to PPM Control in Project Type its giving an error.

However it allows me to change the Integration mode from MS Project Control to Shared Control and Vice versa, but when i try to bring it to PPM Control from any of these 2 states it does not allow and gives the same error.

 

Attached is the Screen shot of the error. Has anyone faced the similar issue.....

4 REPLIES
AlexSavencu
Acclaimed Contributor.

Re: Getting Error on Changing Integration Mode from MS Project control to PPM Control in Project Typ

Hi, Tinnu,

 

can you provide more details? go to the Exceptions page and post here the stack trace of the error.

 

If you do not have the Services page activated, change the value of the LOG_EXCEPTIONS_TO_DB parameter to true, bounce your server and reproduce the issue.

 

cheers

alex


--remember to kudos people who helped solve your problem
Tinnu
Contributor.

Re: Getting Error on Changing Integration Mode from MS Project control to PPM Control in Project Typ

Hi Alex,

 

Thanks for replying!

 

We have installed PPM 9.1 on Windows 2008.

Please find the error which is appearing in server logs. Have also attached the Screen Shot of the same.

 

JSESSIONID=A2491DD5FCD58725300BACE6410D2A04.HPPPM,USERNAME=admin server:http-0.0.0.0-8080-Processor25:SystemErr:2011/11/25-18:06:01.932 IST: An HP internal error has occurred. Please contact HP Project and Portfolio Management support if the problem persists. (KNTA-10023)

Exception Correlation: GUID=D0DB5FA3-2F33-EDA1-C5CC-A8226B31209C
Generated Time=2011/11/25-18:06:01.931 IST
Server Node Name: HPPPM
JSESSIONID=A2491DD5FCD58725300BACE6410D2A04.HPPPM,USERNAME=admin server:http-0.0.0.0-8080-Processor25:SystemErr:2011/11/25-18:06:01.932 IST: nested detail:java.lang.NullPointerException
JSESSIONID=A2491DD5FCD58725300BACE6410D2A04.HPPPM,USERNAME=admin server:http-0.0.0.0-8080-Processor25:SystemErr:2011/11/25-18:06:01.932 IST:


JSESSIONID=A2491DD5FCD58725300BACE6410D2A04.HPPPM,USERNAME=admin server:http-0.0.0.0-8080-Processor25:SystemErr:2011/11/25-18:06:01.933 IST: An HP internal error has occurred. Please contact HP Project and Portfolio Management support if the problem persists. (KNTA-10023)

Exception Correlation: GUID=D0DB5FA3-2F33-EDA1-C5CC-A8226B31209C
Generated Time=2011/11/25-18:06:01.931 IST
Server Node Name: HPPPM
JSESSIONID=A2491DD5FCD58725300BACE6410D2A04.HPPPM,USERNAME=admin server:http-0.0.0.0-8080-Processor25:SystemErr:2011/11/25-18:06:01.933 IST:  at com.mercury.itg.common.web.ITGExceptionHandler.execute(ITGExceptionHandler.java:123)
JSESSIONID=A2491DD5FCD58725300BACE6410D2A04.HPPPM,USERNAME=admin server:http-0.0.0.0-8080-Processor25:SystemErr:2011/11/25-18:06:01.934 IST:  at com.mercury.itg.common.web.PortletTilesRequestProcessor.process(PortletTilesRequestProcessor.java:53)
JSESSIONID=A2491DD5FCD58725300BACE6410D2A04.HPPPM,USERNAME=admin server:http-0.0.0.0-8080-Processor25:SystemErr:2011/11/25-18:06:01.934 IST:  at com.mercury.itg.servlet.ActionMonitorFilter.doFilter(ActionMonitorFilter.java:86)
JSESSIONID=A2491DD5FCD58725300BACE6410D2A04.HPPPM,USERNAME=admin server:http-0.0.0.0-8080-Processor25:SystemErr:2011/11/25-18:06:01.934 IST:  at com.mercury.itg.servlet.HibernateSessionFilter.doFilter(HibernateSessionFilter.java:79)
JSESSIONID=A2491DD5FCD58725300BACE6410D2A04.HPPPM,USERNAME=admin server:http-0.0.0.0-8080-Processor25:SystemErr:2011/11/25-18:06:01.934 IST:  at com.kintana.core.web.filter.MLUFilter.applyFilter(MLUFilter.java:110)
JSESSIONID=A2491DD5FCD58725300BACE6410D2A04.HPPPM,USERNAME=admin server:http-0.0.0.0-8080-Processor25:SystemErr:2011/11/25-18:06:01.935 IST:  at com.kintana.core.web.filter.BaseFilter.doFilter(BaseFilter.java:59)
JSESSIONID=A2491DD5FCD58725300BACE6410D2A04.HPPPM,USERNAME=admin server:http-0.0.0.0-8080-Processor25:SystemErr:2011/11/25-18:06:01.935 IST:  at com.kintana.core.web.filter.stinger.ValidationFilter.applyFilter(ValidationFilter.java:93)
JSESSIONID=A2491DD5FCD58725300BACE6410D2A04.HPPPM,USERNAME=admin server:http-0.0.0.0-8080-Processor25:SystemErr:2011/11/25-18:06:01.935 IST:  at com.kintana.core.web.filter.stinger.ValidationFilter.doFilter(ValidationFilter.java:66)
JSESSIONID=A2491DD5FCD58725300BACE6410D2A04.HPPPM,USERNAME=admin server:http-0.0.0.0-8080-Processor25:SystemErr:2011/11/25-18:06:01.935 IST:  at com.kintana.core.web.filter.MultipartRequestFilter.applyFilter(MultipartRequestFilter.java:108)
JSESSIONID=A2491DD5FCD58725300BACE6410D2A04.HPPPM,USERNAME=admin server:http-0.0.0.0-8080-Processor25:SystemErr:2011/11/25-18:06:01.935 IST:  at com.kintana.core.web.filter.BaseFilter.doFilter(BaseFilter.java:59)
JSESSIONID=A2491DD5FCD58725300BACE6410D2A04.HPPPM,USERNAME=admin server:http-0.0.0.0-8080-Processor25:SystemErr:2011/11/25-18:06:01.936 IST:  at com.kintana.core.web.filter.ControlFilter.applyFilter(ControlFilter.java:841)
JSESSIONID=A2491DD5FCD58725300BACE6410D2A04.HPPPM,USERNAME=admin server:http-0.0.0.0-8080-Processor25:SystemErr:2011/11/25-18:06:01.936 IST:  at com.kintana.core.web.filter.ControlFilter.doFilter(ControlFilter.java:1334)
JSESSIONID=A2491DD5FCD58725300BACE6410D2A04.HPPPM,USERNAME=admin server:http-0.0.0.0-8080-Processor25:SystemErr:2011/11/25-18:06:01.936 IST:  at com.mercury.itg.servlet.I18NFilter.doFilter(I18NFilter.java:40)
JSESSIONID=A2491DD5FCD58725300BACE6410D2A04.HPPPM,USERNAME=admin server:http-0.0.0.0-8080-Processor25:SystemErr:2011/11/25-18:06:01.936 IST:  at com.kintana.core.web.filter.Log4jFilter.applyFilter(Log4jFilter.java:49)
JSESSIONID=A2491DD5FCD58725300BACE6410D2A04.HPPPM,USERNAME=admin server:http-0.0.0.0-8080-Processor25:SystemErr:2011/11/25-18:06:01.936 IST:  at com.kintana.core.web.filter.BaseFilter.doFilter(BaseFilter.java:59)
JSESSIONID=A2491DD5FCD58725300BACE6410D2A04.HPPPM,USERNAME=admin server:http-0.0.0.0-8080-Processor25:SystemErr:2011/11/25-18:06:01.937 IST: Caused by: java.lang.RuntimeException: java.lang.NullPointerException
JSESSIONID=A2491DD5FCD58725300BACE6410D2A04.HPPPM,USERNAME=admin server:http-0.0.0.0-8080-Processor25:SystemErr:2011/11/25-18:06:01.937 IST:  at com.mercury.itg.util.SpringHibernateTemplate$1.doInTransactionWithoutResult(SpringHibernateTemplate.java:85)
JSESSIONID=A2491DD5FCD58725300BACE6410D2A04.HPPPM,USERNAME=admin server:http-0.0.0.0-8080-Processor25:SystemErr:2011/11/25-18:06:01.937 IST:  at com.mercury.itg.util.SpringHibernateTemplate.doRun(SpringHibernateTemplate.java:74)
JSESSIONID=A2491DD5FCD58725300BACE6410D2A04.HPPPM,USERNAME=admin server:http-0.0.0.0-8080-Processor25:SystemErr:2011/11/25-18:06:01.937 IST:  at com.mercury.itg.pm.project.web.SaveProjectTypeAction.doExecute(SaveProjectTypeAction.java:143)
JSESSIONID=A2491DD5FCD58725300BACE6410D2A04.HPPPM,USERNAME=admin server:http-0.0.0.0-8080-Processor25:SystemErr:2011/11/25-18:06:01.937 IST:  at com.mercury.itg.common.web.BaseAction.execute(BaseAction.java:168)
JSESSIONID=A2491DD5FCD58725300BACE6410D2A04.HPPPM,USERNAME=admin server:http-0.0.0.0-8080-Processor25:SystemErr:2011/11/25-18:06:01.938 IST:  ... 14 more
JSESSIONID=A2491DD5FCD58725300BACE6410D2A04.HPPPM,USERNAME=admin server:http-0.0.0.0-8080-Processor25:SystemErr:2011/11/25-18:06:01.938 IST: Caused by: java.lang.NullPointerException
JSESSIONID=A2491DD5FCD58725300BACE6410D2A04.HPPPM,USERNAME=admin server:http-0.0.0.0-8080-Processor25:SystemErr:2011/11/25-18:06:01.938 IST:  at com.mercury.itg.pm.project.web.SaveProjectTypeAction.saveSettings(SaveProjectTypeAction.java:477)
JSESSIONID=A2491DD5FCD58725300BACE6410D2A04.HPPPM,USERNAME=admin server:http-0.0.0.0-8080-Processor25:SystemErr:2011/11/25-18:06:01.938 IST:  at com.mercury.itg.pm.project.web.SaveProjectTypeAction.doExecuteWithSession(SaveProjectTypeAction.java:233)
JSESSIONID=A2491DD5FCD58725300BACE6410D2A04.HPPPM,USERNAME=admin server:http-0.0.0.0-8080-Processor25:SystemErr:2011/11/25-18:06:01.938 IST:  at com.mercury.itg.pm.project.web.SaveProjectTypeAction$1.run(SaveProjectTypeAction.java:135)
JSESSIONID=A2491DD5FCD58725300BACE6410D2A04.HPPPM,USERNAME=admin server:http-0.0.0.0-8080-Processor25:SystemErr:2011/11/25-18:06:01.939 IST:  at com.mercury.itg.util.SpringHibernateTemplate$1.doInTransactionWithoutResult(SpringHibernateTemplate.java:80)
JSESSIONID=A2491DD5FCD58725300BACE6410D2A04.HPPPM,USERNAME=admin server:http-0.0.0.0-8080-Processor25:SystemErr:2011/11/25-18:06:01.939 IST:  ... 17 more
JSESSIONID=A2491DD5FCD58725300BACE6410D2A04.HPPPM,USERNAME=admin server:http-0.0.0.0-8080-Processor25:SystemErr:2011/11/25-18:06:01.939 IST:
 Filtered Out 146 Stack Trace Lines.
server:ppmLightServiceListenerContainer-2:com.kintana.core.notifications:2011/11/25-18:06:07.369 IST: IO Exception:
server:ppmLightServiceListenerContainer-2:com.kintana.core.notifications:2011/11/25-18:06:07.372 IST: java.net.ConnectException: Connection timed out: connect
 at com.kintana.core.net.SMTPClient.sendMessage(SMTPClient.java:300)
 at com.kintana.core.server.EmailNotificationAgent.sendEmailImmediateOnly(EmailNotificationAgent.java:986)
 at com.kintana.core.server.EmailNotificationAgent.runService(EmailNotificationAgent.java:1178)
 at com.mercury.itg.core.jms.service.impl.GenericServiceMessageHandler.handleMessage(GenericServiceMessageHandler.java:62)
 at com.mercury.itg.core.monitor.impl.BackgroundServiceMonitorAspect.monitorService(BackgroundServiceMonitorAspect.java:103)
 at com.mercury.itg.core.jms.service.impl.ServiceMessageListenerImpl.onServiceMessage(ServiceMessageListenerImpl.java:297)
 at com.mercury.itg.core.jms.service.impl.ServiceMessageListenerImpl.onMessage(ServiceMessageListenerImpl.java:165)

 Filtered Out 42 Stack Trace Lines.

AlexSavencu
Acclaimed Contributor.

Re: Getting Error on Changing Integration Mode from MS Project control to PPM Control in Project Typ

Hi,

 

can you create a new Project Type and try to reproduce the error in the new Project Type?

 

cheers

alex


--remember to kudos people who helped solve your problem
Tinnu
Contributor.

Re: Getting Error on Changing Integration Mode from MS Project control to PPM Control in Project Typ

Hi Alex,

 

I tried with new Project Type as well many time but still no luck

 

The same error is occuring with the New Project type as well and the logs are exactly same.

 

Is this a bug in 9.1 or i am missing something.......