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Export to pdf on custom portlets

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Nisha Kurien
Honored Contributor.

Export to pdf on custom portlets

Hi,

We are on PPM 7.5 SP 5.

We have developed a custom portlet that uses Summary Conditions/Health icons as columns. On the PPM dashboard, the icons displays the colors correctly (GREEN, AMBER, RED)

However when users use the "Export to PDF" option, the icons show up as "X".

OOTB portlets with health icons get exported to pdf with no issues. This problem occurs for custom portlets. We had this issue in PPM 7.1 which got fixed after we upgraded to PPM 7.5. One fine day (no changes made to the system) this functionality decided to stop working.

Anyone else experiencing this issue? Any suggestions to fix it.

Thanks
Nisha