We are running PPM 6.0 SP 16.When we are processing the requests, sometimes the execution steps that contains UNIX commands (Like KSC_store,KRunCacheManager.sh,KSC_run_sql..) are processing successfully and sometimes the requests are stuck( i.e, execution failed) at this execution step containing Unix commands. Can anybody tell me how can i resolve this issue.Our DB version is oracle 10.2.0.3.
There is no error message in front end even in serverlog also.But the execution step got stucked with Failed (interrupted).When we click on the log file in the status section, It is showing like "REQ_....html could not be downloaded"
We saw this problem when we hit the system limit on subdirectories in the logs directory. No new requests or packages could be started until we had made room for the new subdirectories by moving old subdirectories somewhere else. Until you address this issue, you are stuck. Everything should be fine after making some room.