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Exchange Rate Error

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Om Prakash Acha
Super Collector

Exchange Rate Error

Hi
I am getting a error whenever I try to add a new exchange rate to the system.

An Error has Occurred

An unknown exception has occurred. Please reload the page you were editing and try again.
The following is a stack trace of the exception:
java.lang.NullPointerException:
com.mercury.itg.core.cost.util.CostUtils.addRateUpdateRequest(CostUtils.java:476)
com.mercury.itg.cost.fxrate.web.SaveFXRateAction.doExecute(SaveFXRateAction.java:116)
com.mercury.itg.common.web.BaseAction.execute(BaseAction.java:146)
org.apache.struts.action.RequestProcessor.processActionPerform(RequestProcessor.java:421)
org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:226)
org.apache.portals.bridges.struts.PortletTilesRequestProcessor.process(PortletTilesRequestProcessor.java:50)
com.mercury.itg.common.web.PortletTilesRequestProcessor.process(PortletTilesRequestProcessor.java:47)
org.apache.struts.action.ActionServlet.process(ActionServlet.java:1164)
org.apache.struts.action.ActionServlet.doPost(ActionServlet.java:415)
javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
javax.servlet.http.HttpServlet.service(HttpServlet.java:810)
org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252)
org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
org.ajaxanywhere.AAFilter.doFilter(AAFilter.java:46)
org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)
org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
com.mercury.itg.servlet.I18NFilter.doFilter(I18NFilter.java:34)

Can any body suggest what could be the possible reason for this.

Please find the screen shots, if any body need to reproduce it.

Thanks in advance
OM
5 REPLIES
Sachin M
Regular Collector

Re: Exchange Rate Error

Hi OM,

I tried to replicate this but on my instance it is working fine. Please let me know your PPMC version. Try to open a case with HP support.

Thanks,
Sachin
himanshukumar
Super Collector

Re: Exchange Rate Error

Om,

This is also working fine in my instance. It's better to open up a HP and provide them with the server logs.

Thanks,
Himanshu
Alexandru Saven
Regular Collector

Re: Exchange Rate Error

Om,

did you check for duplicates in the exchange rates table, as instructed in a previous post?

cheers
Alex
Om Prakash Acha
Super Collector

Re: Exchange Rate Error

My PPM version is 7.5 SP4, and I have checked there is no duplicate records..

Om Prakash Acha
Super Collector

Re: Exchange Rate Error

Open case with HP Support
//Add this to "OnDomLoad" event