Do you see any immediate differences with our file that could still be causing the error? I see that there are some differences between the one you use and ours so if there is way to describe an overview on how I would go about editing this file so I can try to match to your format that would be appreciated. I could try that next. Thanks much!
Re: Error with Import XML File to Create New Request 9.14.0004
Hello, after much review we have determined that we had a Request Type Rule that was conflicting with a field that was being populated when the xml importer executed to create the request. We turned off the rule and was able to run the XML Importer successfully. Thanks for everyone's help.