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Error while processing request

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PPMRam
Collector

Error while processing request

Hi,

 

Getting below error while processing one of the request. Please help on this.

 

One or more references in this request is being updated by another database session. Please try again later. (KCRT-40186)

 

Please let me know if need any more information.

 

Regards,

5 REPLIES
Mohit_Agrawal
Frequent Visitor

Re: Error while processing request

Hi PPMRam,

 

This error comes for a request when the same request is being updated by another user.

 

This error also comes when you have already clicked on some action button in the request at a particular status and the same request opened in another tab is also progressed further from the same status.

 

You can try replicating this as suggested above and you will get the same error msg.

 

Hope I made it clear. Let me know if any clarifiaction is needed.

 

Thanks!!

Mohit Agrawal

PPMRam
Collector

Re: Error while processing request

Hi,

 

 

Thanks for your response. Yes your correct but how this can be resolved.

 

Regards,

TurboMan
Member

Re: Error while processing request

Hi PPMRam,

 

You can ask DB guys to restart the DB.

This might help.

Jim Esler
Honored Contributor

Re: Error while processing request

Refresh the browser window so it reflects the current status of the request, then try again.

Mohit_Agrawal
Frequent Visitor

Re: Error while processing request

Hi PPMRam,

 

Just refreshing the browser should work. To avoid this error, progress the request in only one tab...

 

I dont think we can get rid off this error as it's a Kintana error and always encountered to show that two sessiosn are updating the same thing...

 

Thanks!!

Mohit Agrawal

 

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