One of the user has customised few portlets in his personalied dashboard but while trying to exports the dashboard to PDF an error is occuring but interesting point is that the user is able to export few of the portlets from the dashabord but not all or a combination of portlets. I have attached the error in jpg file. Please help.
we are currently facing the same issue running PPM-Center 7.5 SP5 on HP-UX hardware. Having 3 instances (DEV, TEST, PROD) the pdf-export only works in our TEST instance.
After becoming desperate in adding / modifying / removing server.conf parameters (as recommended from HP Support) we found out, that our operating team accidentially installed java 1.6.0.04 instead of 1.6.0.02 in our TEST system. Java 1.6.0.04 is not stated in the system compatibility matrix!
Installing also java 1.6.0.04 in our DEV instance, lets us now exporting pdfs in our DEV instance, too. We are currently in contact with HP Support to get to know if we can leave java 1.6.0.04 installed.