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Error running

Abdullah Rafiq
Regular Collector

Error running

I tried to run the program on the client machine and got the following error message - do you know what the problem is? It say something about the run file.

cygwin warning:
MS-DOS style path detected: c:/
Preferred POSIX equivalent is: /cygdrive/c
CYGWIN environment variable option "nodosfilewarning" turns off this war
Consult the user's guide for more details about POSIX paths:
JAVA_HOME = C:/jdk1.6.0_21
java version "1.6.0_21-ea"
Java(TM) SE Runtime Environment (build 1.6.0_21-ea-b03)
Java HotSpot(TM) Client VM (build 17.0-b13, mixed mode, sharing)

FYI: To run the configuration tool in custom UI mode, use
sh -custom

To run the configuration tool in custom console mode,use
sh -console
java.lang.NoClassDefFoundError: run
Caused by: java.lang.ClassNotFoundException: run
at Method)
at java.lang.ClassLoader.loadClass(
at sun.misc.Launcher$AppClassLoader.loadClass(
at java.lang.ClassLoader.loadClass(
Could not find the main class: run. Program will exit.
Exception in thread "main"
All the default information has been collected. Please remember to send t
zip file in the directory ITG_HOME/bin/support/zipfiles to ITG support.

Re: Error running

Hello Abdullah,

we had the similar issue few days ago. have a look on this

When updating kSupport be sure that you copy paste code from link in UTF!
Abdullah Rafiq
Regular Collector

Re: Error running

Hey Roxor,
Thanks for pointing me to to the KB.
I tried the recommended solution on the site and after get the following error when running .... I've also attached our file if you can figure it out.

arafi744@HDQNCVMPPMD1 ~
# cd d:/itg/bin

arafi744@HDQNCVMPPMD1 /cygdrive/d/itg/bin
# sh line 19: $'\r': command not found line 20: $'\r': command not found line 26: $'\r': command not found
ls: cannot access d:: No such file or directory
uname=CYGWIN_NT-5.2 line 33: syntax error near unexpected token `else'
' line 33: `else
//Add this to "OnDomLoad" event