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Error in Workbench

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Sangiliraja_1
Honored Contributor.

Error in Workbench

Hi Masterminds,

I am getting this error when i am trying to save a change in Request Type in Workbench. Anyone have encountered this before.

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An HP internal error has occurred. Please contact HP Project and Portfolio Management support if the problem persists. (KNTA-10023)
An HP internal error has occurred. Please contact HP Project and Portfolio Management support if the problem persists. (KNTA-10023)
nested detail:DB Package error:

ORA-01031: insufficient privileges {KCRT_AUDIT-3050} (KNTA-10498)



An HP internal error has occurred. Please contact HP Project and Portfolio Management support if the problem persists. (KNTA-10023)
at com.kintana.crt.server.RequestTypeDBAdapterImpl.updateRequestTypesAuditTrigger(RequestTypeDBAdapterImpl.java:730)
at com.kintana.crt.server.RequestTypeDBAdapterImpl.updateRequestTypesAuditTrigger(RequestTypeDBAdapterImpl.java:682)
at com.kintana.crt.server.RequestTypeDBAdapterImpl.save(RequestTypeDBAdapterImpl.java:655)
at com.kintana.core.arch.DBAdapter.saveWrapper(DBAdapter.java:132)
at sun.reflect.GeneratedMethodAccessor1442.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:585)
at com.kintana.rmi.MethodInvoker.run(MethodInvoker.java:77)
at com.kintana.rmi.util.ThreadPool$WorkerThread.run(ThreadPool.java:276)

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Please advise.

Thanks
Sangiliraja.P


4 REPLIES
Semenov Alexand
Acclaimed Contributor.
Solution

Re: Error in Workbench

Godd Day.
in lately i hsve same problem.
I thins this (at com.kintana.crt.server.RequestTypeDBAdapterImpl.updateRequestTypesAuditTrigger) linked with setiing audit for text area 4000 field.
Try to disadle audit for this fiel types.
Good Luck
Sangiliraja_1
Honored Contributor.

Re: Error in Workbench

Hi,

It worked. I have disabled audit for a date field.

Thanks
Sangiliraja.P
Sangiliraja_1
Honored Contributor.

Re: Error in Workbench

Thanks for the help
koya
Super Contributor.

Re: Error in Workbench

What version of PPM are you on?

regards,
koya