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Error deleting project

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pepdwill
Honored Contributor.

Error deleting project

Having a tough time deciphering what could be wrong here.

 

We have a project with no work plan and no references (verified this via backend queries).  When trying to delete the project, we just get a generic "An Error has Occurred" message. 

 

After trying to unsuccessfully delete the project, I attempted to see if perhaps some other issue was causing the problem and tried to modify the security of the project.  In doing so, I received another error message as noted below:

 

An unknown exception has occurred. Please reload the page you were editing and try again.
The following is a stack trace of the exception:
com.kintana.core.server.RuntimeBaseException:

An unknown error has occurred. For more information, please contact your PPM administrator and provide the following GUID number:
GUID=43C338B3-61A5-AB49-D223-81387C411698

 

 

The server log gives the following additional detail, which isn't very telling:

 

server:http-0.0.0.0-8081-Processor23:SystemErr:2013/08/06-15:47:01.989 CDT: nested detail:com.mercury.itg.exceptions.ObjectNotFoundException

 

 

Any ideas?

1 REPLY
randull
Acclaimed Contributor.

Re: Error deleting project

Hi,

 

Could you please share with us the screenshots and serverlogs regarding this issue? That way we can give you a more accurate advice on this.

 

Best regards,
Randall

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