Project and Portfolio Management Practitioners Forum
cancel

Email Address is still imported even though the email_address is commented in LDAPAttributes file

SOLVED
Go to solution
Highlighted
cat_gon
Respected Contributor.

Email Address is still imported even though the email_address is commented in LDAPAttributes file

Hi All,

 

We have commented the email_address=mail in our LDAPAttributes file, run the kUpdateHtml and restart the instance but after running the import users report the email address is still imported.

 

 

Are we missing something here?

 

Thanks.

 

Catherine

 

2 REPLIES
jsalass
Honored Contributor.
Solution

Re: Email Address is still imported even though the email_address is commented in LDAPAttributes fil

Hi Catherine,

 

is this happening with new or existing users in PPM or both?

 

Did you try setting the email_address=null or email_address=(blank)?

 

Check the knta_users_int is empty.

 

If you have a cluster instance using several physical servers be sure the LdapAttribute.conf file is the same for very server.

 

Hope this helps!

 

Regards,

Jonathan

 

cat_gon
Respected Contributor.

Re: Email Address is still imported even though the email_address is commented in LDAPAttributes fil

Hi Jonathan,

 

We have put email_address =null and it worked.

 

Thanks for your help.

 

Catherine