I have added a new field as label: Affected Item Field: logical.name
in "ess.SD.open" as a link.
As in the SD.open.interaction, when we select a Service, Affected Item can be filled with only the down steam related CI's.
Similarly i have tried to add in the "ess.SD.open" though the link works but it pulls all the CI's in the device table. [link for form "ess.SD.open" added,similar to the incidenst link for logical.name field]
How can the solution needed be attained, please give your inputs.