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Disabling "Make a Copy" functionality without removing "Create" privilege

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chung925
Occasional Advisor

Disabling "Make a Copy" functionality without removing "Create" privilege

Hi experts,

As topic, is there anyway to disable the "make a copy" functionality wihtout removing a user's create request privelege, ie the user can still create a request but cannot copy an existing request? Thanks.
3 REPLIES
Mahen M
Honored Contributor

Re: Disabling "Make a Copy" functionality without removing "Create" privilege

It is possible by changing one of the JSP, Even you can disable for a specific Request type.

I forgot the name, Please search for the word in the application server.

More over this change is not supported by HP.

Regards,
Mahendran M
Raj Ghimire
Occasional Visitor

Re: Disabling "Make a Copy" functionality without removing "Create" privilege

Yes jsp modification is required. The problem will be that Everytime you apply any service pack, the customization will be lost and you will have to re-do that again. We did it in our 5.5 intance for a while but have removed that customization since.
- Raj
Surendra Poosar
Frequent Visitor
Solution

Re: Disabling "Make a Copy" functionality without removing "Create" privilege

You change the RequestSecButtons.jsp under the ..\web\knta\crt\ folder.

You need to comment out the following string in the JSP.



Remember that this change would be applicable to all the request types.
//Add this to "OnDomLoad" event