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Demand & Project Integration

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Smoker Al
Contributor.

Demand & Project Integration

is it possible to have Demand read the project file and for each task create a request with the task description and assign it to the resource associated with the task?
4 REPLIES
Darshan Bavisi
Outstanding Contributor.

Re: Demand & Project Integration

Hi Smoker,

Just before that, can you please let know the business need for this. That will help understand the exact problem to discuss the possible solutions for that.

Also, are you going to enter time in timesheets against requests? Is there an approval workflow required before assigning a task to a resource?
Smoker Al
Contributor.

Re: Demand & Project Integration

Twice a month we deploy new code to production. This is on servers, mainframes and desktops. Our project plan for deployment activities is about 1,500 lines long. We engage 50 - 100 people in the process which runs from Sat. evening until Mon morning. Currently, the person in charge copies the line from the plan, emails it to the resource, waits on confirmation and then sends the next task. If there is no dependency many tasks/emails are sent. If there IS a dependency they wait for confirmation of completion.

We want to run the project tasks through Demand. Each task becomes a request. Each request has the task description, is assigned to the resource in the task and a SLA.

We will create a portlet for the request types associated with the implementation to view active, pending, completed.

Next year maybe we will look at Deploy.

Does this help?
Darshan Bavisi
Outstanding Contributor.
Solution

Re: Demand & Project Integration

Hi Smoker,

Sure, that explains the exact business issue.

Have you checked if the out-of-the-box task notification can help you? You can send the notifications automatically to the assigned resources for each task as soon as the task becomes eligible to work on. If there's a dependency then the task notification will wait for the predecessor to finish and then send the notification. If there is no dependency then the task notification will go as soon as the task is scheduled to start. You can also configure the number of days before you want to send the notification, so either 0 means on same day or 1 means a day before the task is scheduled to start and so on.

Do you use workplan templates (though I suspect no, looking at the business processes, PM may be creating their own deployment tasks)? If yes, then it will be a bit easier to setup the notifications in the template itself, so all workplans created through them won't need to setup notifications in the workplans individually.

Let know if this can be a possible solution, then it will do away with all the custom solution of request creation, etc. If not, then other avenues can be found out to achieve the same.
Smoker Al
Contributor.

Re: Demand & Project Integration

That sounds great. I have not checked it out but will tomorrow. Thank you for your help. I'll be back if any questions come up.