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Delegate not able to see the Action Buttons on Req

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Raj Ghimire
Outstanding Contributor.

Delegate not able to see the Action Buttons on Req

Although the Approval Details does show the Delegated User's name, the Delegate herself is not able to see the Action Buttons. Looks like I mihgt have missed the Delegate TOKEN on the WF Step but I wasn't sure about the Corrent TOKEN for it. Can anyone help me on this please ?
4 REPLIES
Raj Ghimire
Outstanding Contributor.

Re: Delegate not able to see the Action Buttons on Req

Was just a Confusion ..
It seems the Delegated user was simply a general user with View access but did not have EDIT access to the Request Type :-)
Semenov Alexand
Acclaimed Contributor.

Re: Delegate not able to see the Action Buttons on Req

Good Day.
Wich token need to use in user access tab for delegators?
Tnanks
Raj Ghimire
Outstanding Contributor.

Re: Delegate not able to see the Action Buttons on Req

It seems the TOKEN was Never needed for application enforced delegation.
However, whenever we have a customized Delegate for a user we use a one invisible field to popualte it using Rule and then use the TOKEN for that Field. That works great for "Single Approval" steps like Manager Approval.
Semenov Alexand
Acclaimed Contributor.

Re: Delegate not able to see the Action Buttons on Req

Thanks,
but if i delegate decision fo user1 this user don't see any buttons.:-)
Can you provide me more inf about it?(ASSemenov@sberbank.ru)
Thanks again!!