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Delay the sending of an email

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dasfweg
Trusted Contributor.

Delay the sending of an email

Good morning,

I want to delay the sending of an email. I know you can send an email with a reminder and set the number of days, but i want to delay the sending of the original email for 364 days then send a reminder every 364 days after that.

This is to remind the recipient that the Request is ready for Post Project Validation.

Any ideas? 

2 REPLIES
Jim Esler
Acclaimed Contributor.
Solution

Re: Delay the sending of an email

Transition to a decision step that has no notifications, no security access and a timeout set to 364 days. Set up a transition for Specific Error of Timeout to another step that has your notification defined. The initial notification will go out after the first step times out after 364 days.

dasfweg
Trusted Contributor.

Re: Delay the sending of an email

Thank you Jim,
You are THE MAN!