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Dashboard not displaying images correctly after reboot.

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bzdafro
Collector

Dashboard not displaying images correctly after reboot.

Hi,

 

Once in awhile when we restart PPM, the dashboard will not display images correctly  for users.   They will get a red x in place of the image, as shown below.    How can I troubleshoot why this happens and prevent it from happening again?       

 

 

1 REPLY
Utkarsh_Mishra
Honored Contributor

Re: Dashboard not displaying images correctly after reboot.

This is due to Cache Issue....

 

Follow these steps:

 

  1. Clear Browser Cahe
  2. Clear Server Cache by kRunCacheManager.sh A
  3. Then try again...

If still issue persists then follow these steps:

 

  1. Stop the server
  2. Go to <PPM ROOT>/Server/... Delete Temp and Work directory
  3. Go to bin.. Run kJSPCompiler.sh
  4. Start the Server

 

Cheers..
Utkarsh Mishra

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