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Customising the "Reference" section in a request

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chung925
Occasional Advisor

Customising the "Reference" section in a request

Hi experts,

Is it possible to customise the "reference" section in a request (pic 1)? I would like to change some of the wordings in the title/content of that section. I cant seem to find such section in workbench (pic 2).

Also, if i want to edit/show/hide the contents in "relationship" under "new request" in "References" (pic 3), is it possible to do so? I know that by OOB, there is a user access right that can hide the "Successor" and "Predecessor" options.

Greatly appreciated if anyone can give me some insights on this, thanks.
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