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Create baseline step command failing intermittently

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ShravanK
Regular Collector

Create baseline step command failing intermittently

Hello,

 

We have used ksc_create_baseline step command to take baseline for the workplan automatically using workflow.

But we have observed that this step is failing sometimes without giving any error output or without producing error in log. it is simply returing "Failed". But it is sccessfully executing with same user sometimes.

Can anyone please help me what could be the problem. Is it something related to performance.

I dont see we are facing performance issue because application is working well.

Can anyone please help me to resolve this issue.

 

Best Regards,

Shravan

 

4 REPLIES
Amishra
Member

Re: Create baseline step command failing intermittently

Hi Shravan,

It could be access related..  Double check access of users who are trying to create baaseline and it is failing.. .

 

Cheers,

Ajay

ShravanK
Regular Collector

Re: Create baseline step command failing intermittently

Hi Ajay,

It is failing with same user sometimes and succeded with same user sometimes. I dont think this is related to access or grants.

Is there any other alternate that we can check.

 

Best Regards,

Shravan

Amishra
Member

Re: Create baseline step command failing intermittently

oh........ ok.. one more scenario that you can see.. 

Another reason for those intermittent errors could be  that there is no workplan in the first place and if you try to take baseline for a workplan which is not present then there could be errors......... 

Hope it is making some sense.

 

Cheers,

Ajay

ShravanK
Regular Collector

Re: Create baseline step command failing intermittently

Hi Ajay,

Work plan is existed for those projects. But still I am facing this problem.

I am assuming this is because of any load on the server or any other issue which I am not aware of.

 

Best Regards,

Shravan

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