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Create Project from Remedy - Interface table versus web service

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ppm9
Respected Contributor.

Create Project from Remedy - Interface table versus web service

Hello Friends,

 

What would be most recommended design to intergrate PPM and Remedy system to create Project in PPM from Remedy system - web services or interface tables?

 

Please share your experience with both these designs.

 

Thank you!

9 REPLIES
Celil
Acclaimed Contributor.

Re: Create Project from Remedy - Interface table versus web service

You can't consume any webservice on PPM but as far as I know, you can do it on Remedy. Remedy can call&consume PPM create_project web service. If not, you can use HP connectIT. It can connect two system at DB level or web service level.
Celil

IT Governance Professional
& PPM Solution Architect
ppm9
Respected Contributor.

Re: Create Project from Remedy - Interface table versus web service

Thanks Celil!
We dont have ConnectIt, so we wont be able to choose that as solution.

But, I was wondering what would be right choice between web services and interface tables.

Thank you!
Kerim KILIC
Honored Contributor.

Re: Create Project from Remedy - Interface table versus web service

you cant create project via interface tables, right choice is via web service  or manual job with excel addon

ppm9
Respected Contributor.

Re: Create Project from Remedy - Interface table versus web service

Even though, we have project interface tables, why cant we create projects using interface tables?

 

Celil
Acclaimed Contributor.

Re: Create Project from Remedy - Interface table versus web service

Because it is easy to create a project from web services rather than interface tables. It's just a decision.
Celil

IT Governance Professional
& PPM Solution Architect
ppm9
Respected Contributor.

Re: Create Project from Remedy - Interface table versus web service

Thank you.

 

Do we have any challenges using web services integration during upgrades?

 

We are currently on 7.5 and are planning to upgrade to 9.1 within  6 months.

 

Thank you!

ppm9
Respected Contributor.

Re: Create Project from Remedy - Interface table versus web service

I opened a support case with HP and found out that  Open Interface to import projects/project requests is not possible in PPM 7.5 and above versions.

 

Ref:

https://support.openview.hp.com/selfsolve/document/FID/DOCUMENTUM_QCCR1L27068

Kerim KILIC
Honored Contributor.

Re: Create Project from Remedy - Interface table versus web service

yes thats right, as i said you cannot create projects via interface tables, i tried it gives error; but what you can do is you can create proposals via interface tables and then turn them to projects. you can do this with a simple flow an execution step just runs create project command

ppm9
Respected Contributor.

Re: Create Project from Remedy - Interface table versus web service

Thanks Kerim! I would definately keep that as an option.

 

Did anyone face any issues with web services for creating Projects after upgrade to 8.x/9.x?