We have been using LDAP for a long time for user authentication and are now looking at modifying the process to use Secure LDAP. We have followed the directions in the admin guide but authentication fails. The error in the log file is:
The LDAP Server could not be reached. Please validate the LDAP_URL parameter in the server.conf file. (KNTA-10843)
The LDAP server is accessible from the PPM server and telnet can connect to the secure LDAP port.
We are experimenting with this on a 9.12 instance but the directions for configuring Secure LDAP are the same as in the 7.5 documentation. Any ideas what may be wrong?
You are correct that the problem was with the certificates and certificate processing. I had mistyped the server.conf entry for:
so the certificate file could not be processed. Not what I would expect from the text in the error message.
There was another issue, too, because a key line in java.security had been commented out, resulting in a java.security.NoSuchAlgorithmException error. Uncommenting the line enabled the process to work properly.