The community will be in read-only from Tuesday 11:59pm (PST) to Wednesday 7:30am (PST)
The community will be in read-only from Tuesday 11:59pm (PST) to Wednesday 7:30am (PST)
Project and Portfolio Management Practitioners Forum
cancel
Showing results for 
Search instead for 
Did you mean: 

Cannot Open Project or Workplan

Highlighted
Jaylen Smith
Regular Collector

Cannot Open Project or Workplan

Recently, I could not open a PPM controlled workplan for a project.

Now I cannot open the project itself. I can open other projects, but the current project just hangs.

Other users cannot open this project either.

Has anyone else experienced this problem?
4 REPLIES
Mahen M
Honored Contributor

Re: Cannot Open Project or Workplan

Do you get any script errors in IE on the lower left corner of status bar?

Regards,
Mahendran M
Semenov Alexand
Esteemed Contributor

Re: Cannot Open Project or Workplan

Hi,
i have any time same issue linked with:
project request have't request id.
i.e.

not exist (pfm_request_id=request_id)
May be it help you.
Good Luck
Jaylen Smith
Regular Collector

Re: Cannot Open Project or Workplan

Thanks. I'll take a look. I don't see an error in IE. The problem seems sporadic. We have an open ticket with HP. They recommend we check our database settings.

We'll keep checking. Here's a snapthot.
Sevilay
Collector

Re: Cannot Open Project or Workplan

Hi Jaylen,

we encountered the same problem.
Even if the project name or request name is listed in the "Request" or "Projects" portlet,we didn't open the projects or request when we click on the IDs.

We found cause of the problem but this may not be the case in your situation.
We realized that those projects are created by "Save Draft" option and not submitted yet.
But there is no found solution to that problem.Only thing we did is to remove the "Save Draft" option from the configuration.
//Add this to "OnDomLoad" event