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Can't open Environment from Workbench

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Raj Ghimire
Occasional Visitor

Can't open Environment from Workbench

1 of our PPM Environments in workbench simply doesnot open at all thus preventing us from updating the passwords that were recently changed.
I am ONLY having issue opening 1 environment out of 50+ that we have in our system. We tried while launching the workbench from the PPM client and again by launching as application on desktop but it doesn't respond to double click or Open button.

I wonder anyone else had experienced similar issue or suggest something that could help.
Thanks.
-Raj

2 REPLIES
Raj Ghimire
Occasional Visitor
Solution

Re: Can't open Environment from Workbench

I followed suggestion from one of the members in ITRC forum by clearing the password fields in Userdata fields of the Environment from backend and everything started working just fine.

Thanks.

sebastianrm
Super Collector

Re: Can't open Environment from Workbench

Hi, check if you have any opened session on your DB.

Hope it helps,

 

S

//Add this to "OnDomLoad" event