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After 7.1 SP9 I can't open workbench in IE, but I can in Firefox

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kev marks
Regular Collector

After 7.1 SP9 I can't open workbench in IE, but I can in Firefox

Hi,
we upgrade to 7.1 SP9 and now I can only
open workbench in Firefox, it does not open in I.E.
any one have any suggestions?

thanks
5 REPLIES
Jim Esler
Honored Contributor
Solution

Re: After 7.1 SP9 I can't open workbench in IE, but I can in Firefox

What version are you updating from? When we upgraded from 6.0 SP14, we needed to change one of the directives in server.conf to get the workbench to open:

com.kintana.core.server.WORKBENCH_PLUGIN_VERSION=1.5.0_15
Vasily Aksenov
Esteemed Contributor

Re: After 7.1 SP9 I can't open workbench in IE, but I can in Firefox

try to delete java temp files using contro; panel -> java

Re: After 7.1 SP9 I can't open workbench in IE, but I can in Firefox

Hi

I had a similar problem.
Check if the correct JRE is installed (starting with SP9 you need JRE 1.5x) and clear the cache of the JRE.

Regards
Volker
kev marks
Regular Collector

Re: After 7.1 SP9 I can't open workbench in IE, but I can in Firefox

I updated the server.conf parameter and it is now working.

thanks for the help.

com.kintana.core.server.WORKBENCH_PLUGIN_VERSION=1.5.0_15
kev marks
Regular Collector

Re: After 7.1 SP9 I can't open workbench in IE, but I can in Firefox

see above comments
//Add this to "OnDomLoad" event