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Add cost line button is missing in financial summary

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Ravi4it
Trusted Contributor.

Add cost line button is missing in financial summary

Hi All,

I am not able to add cost manually.

In HP PPM 9.31, When i click financial summary in proposal or project, then i click edit cost, Add cost line button is missing. Is this a bug or security/customization issue. 

I have added my user to following security groups
- PPM Project Manager
- PPM User
- PPM User Admin
- PPM Administrator
- PPM All Access grants

I also added my user in Financial summary > Configure access and clicked all the required check boxes

However, i am not able to see the Cost Line button in Financial summary. This is in Production. I am able to see the Cost line button in Dev env.

Any advise will be helpful

Thanks

3 REPLIES
Erik Cole
Acclaimed Contributor.

Re: Add cost line button is missing in financial summary

You have the Allow manual adjustment on the actual labor cost ticked in Project Settings > Cost & Effort ?

Ravi4it
Trusted Contributor.

Re: Add cost line button is missing in financial summary

Many thanks for the reply. 

Its already ticked marked.

 

It looks like the issue is with the I.E. 11 browser. I can see the Add cost line button in Chrome

Thanks

 

alex-h
Super Contributor.

Re: Add cost line button is missing in financial summary

Hi,

PPM 9.32 + patch 0003 contains many fixes regarding IE11.

Previous 9.32 patches contains blocking issues for us (portlet / notification issues).

I'm testing 9.32.0003 actually.

I've found some issues with Request Search on some cases (column selection didn't work on some cases)

I guess it's a side effect of one of our customized feature : demand & project search bar.

 

Kind regards,

Alex-H.