Hi all - we are currently trialling Outlook 2010 as we move away from GroupWise and we have TRIM 6.2 (2.4.1240). At the moment we cannot seem to get all the TRIM add-in icons enabled on the e-mails. (See attached) - is this a known problem or is it (very likely) that we have missed something.
Many thanks for the prompt reply. We are not going to be upgrading to 7 until next year sometime. It could be that we live with the greyed out buttons as staff will still be able to catalogue mail for now.