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October HP Software Online Expert Days in the Support Customer Forums

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October HP Software Online Expert Days in the Support Customer Forums




Upcoming HP Software Online Expert Days in the Support Customer Forums this October

The HP Online Expert Day is an event when HP product, R&D, support team members and other employees join our online forums to answer customers’ toughest technical questions on specific software products.  Online Expert Days give customers a chance to talk directly with the HP Experts.


 SiteScope:  October 2nd – 3rd, 2013

Topic: SiteScope 11.22 New Features


The event will let Customers ask questions about the new features in the latest SiteScope release, for example, MultiView and Custom Monitors.  Also, they will have the opportunity to discuss any other new features delivered in 11.2x versions.  We are expecting Customers to ask how to implement new monitoring features or how to enable SiteScope to deliver a particular data using external sources.  Customers should attend to discover the new features that can make their SiteScope servers more efficient for them and their organization.


Click here for more details.


Unified Functional Testing:  October 7th, 2013

Topic: What’s New with UFT 11.5



By now, you must have already upgraded or at least played with the UFT 11.5 release.  Got any questions about the new unified IDE, or about the cool features such as Insight?  Come join the discussion to talk about all things 11.5!  Our engineers are standing by to help you out!


Click here for more details.


Operations Orchestration:  October 8th – 9th, 2013

Topic: Multi-instance Service Designs as Performance and Availability Boosters for OO


The discussion should revolve around methodologies and best practices for increasing the performance and availability of OO.  These will range from simple multi-instance setups, more complex high-availability architectures and also disaster-recovery solutions.  Professional Services will be contributing field experiences & best practices currently employed or suggested.

The purpose of the Expert Day is to disseminate knowledge in a more direct manner, provide a forum for new ideas for architectural designs using existing application features and analyse advantages and disadvantages actively. Also, discuss existing issues with such environments, ways to improve them, entertain challenges and possible fixes or mitigating factors.


Sample Questions:

1)            What is the best number of Central servers in an OO cluster?

2)            Is a better practice to have the clustering service separately installed to Central or on the same server?

3)            What type of load balancer should be used and how many should be included in a cluster?

4)            Should a clustered DB be used and why?

5)            How can we set up a disaster-recovery installation with a seamless transitioning mechanism?

6)            Which is the best way of patching an OO cluster?


Click here for more details.


Quality Center: October 9th, 2013

Topic: What’s New with QC 11.5



Thinking about upgrading to 11.5? Already upgraded, but have questions about version 11.5? Whether it’s related to install/upgrade or new features such as Lab Management, our engineers have you covered. Come join the discussion with our product gurus to talk about all things 11.5!


Click here for more details.


Application Performance Management: October 15th  – 16th, 2013

Topic: BSM (OMi) 9.2x Upgrade Troubleshooting



This event will allow customers to ask upgrade related questions on the following topics:


  • Upgrade types and process
  • Supported versions; BSM versions
  • CMDB internal/external
  • Agents
  • Integrations
  • Basic troubleshooting
  • Different parts of the wizard and Upgrade wizard logs
  • Configuration upgrade and Data upgrade
  • Staging data replicator
  • Data Transfer Tool
  • Upgrade framework JMX
  • Log Tool and Pre-upgrade tool


Click here for more details.


LoadRunner: October 22nd, 2013

Topic: TruClient



TruClient is an innovative browser-based testing technology for performance, load and automation.  TruClient supports simple Web as well as modern,  dynamic, complex JavaScript-based applications which makes  it one of the preferred protocols for creating user friendly scripts.


Do you want to learn more about TruClient?  Do you wonder how to achieve your goals using TruClient?  Do you get errors quite often when working with TruClient?  Please join our Expert Day session on October, 22nd  2013. Our experts from several different HP groups are here to answer your questions.


Click here for more details.


Performance Center: October 22nd, 2013

Topic: Performance Center Installation



A careful installation and planning can help a long way to avoid issues down the line.  Have you experienced issues during your installation?  Have you seen warnings and are not sure if you can continue?  Do you have questions on setup or the installation flow?  Are you still planning and having lots of questions unanswered before going ahead with the installation? If you answered “yes” to any of these questions, please come join the Online Expert Day about PC installation!


Click here for more details.


IT Asset Manager: October 28th-29th, 2013

Topic: SAM Implementation: SAM BP, SAM Software Coverage, SAM Counter Mechanism



Software Asset Management is used to quantify and measure financial compliance risks of IT infrastructure and automatically track compliance to prepare customers for software audits. There are four main drivers for Software Asset Management:


- more frequent vendor audits

- complexity of numerous licensing models and terms and conditions defined in contracts

- compliance in virtualized environments and

- high costs of software spend also due to over-compliance


No organization is immune to software vendor audits, in particular large organizations. Gartner reported that in 2011, 65% of organizations were audited, and this number is increasing. Top auditing vendors are mega-vendors: IBM, Oracle and Microsoft, followed by Vmware and SAP. You have to be prepared for an audit or risk non-compliance, fines and future audits. HP Asset Manager and HP Universal Discovery help track installations and calculate compliance on an ongoing basis, allowing you to be prepared for and pass software audits.


This session will answer your questions to effectively implement and maintain the HP Asset Manager SAM package in your environment.


Click here for more details.



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