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Meet the HPE Software IT Experts Community Super Users

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Meet the HPE Software IT Experts Community Super Users

Meet the HPE Software IT Experts Community Super Users

Super Users have shown to be very active members who regularly provide quality content and share their expertise and knowledge with their peers. Below, please find profiles on each of our Super Users. If you’d like more information about the HPE Software IT Experts Community Super Users program, please email us at

Jan Czajkowski is a Quality Center Consultant at SQS Sweden with over 13 years of experience in ALM/Quality Center as well as Unified Functional Testing. He has been working with a great number of customers in Sweden and Norway, doing upgrades, workshops, mentoring and day-to-day maintenance. Jan has been teaching the HP courses on QC and QTP in the Nordics during the past 8 years, and he also created his own 2-day course in Quality Center Scripting.

Jan has been an active board member of Vivit Worldwide, an independent HP Software user group with over 24,000 members. In April 2014, he became Chairperson of Vivit’s Swedish branch, HUGS (HP Software User Group Sweden).

Jan’s previous roles include Tools Specialist, System Maintenance Manager, and System Developer.

He has experience and expertise in:

  • HP Quality Center
  • HP Unified Functional Testing/Quick Test Professional
  • Test Automation

Jan is a founder and Honored Contributor of the HP Software IT Experts Community. With more than 2,000 posts and 277 Kudos, he is an active contributor to the community. He is also one of the leading contributors to the independent TDForums site.

Jan has a degree in Computer Science Stockholm University. In his free time, he enjoys reading and jogging.


Vadim Gordadze has 14 years of experience in IT, and almost half of that time working with HP Software products. He has worked for I-teco, one of the largest system integrators in Russia and an HP Platinum partner, since 2008. At I-teco, he is Vice Head of the ITSM department, focusing on projects based on the implementation of the ITSM process. Vadim has been involved in a variety of projects, from the system implementation for a small IT team to large government projects with 80+ integrated installations. In his last project, Vadim served as technical architect for an HP Service Manager automation project.

As Vice Head of the ITSM department at I-teco, Vadim’s responsibilities include:

  • Leadership and technical guidance
  • Preparing department-wide training materials and sessions
  • Various marketing activities
  • Pre-Sales activities
  • Creating technical requirements documentation
  • Client relationship management, including project status reviews
  • Development and implementation of ITIL process
  • Development and implementation of systems based on required processes
  • Leading training sessions for clients

He is an HP Accredited Integration Specialist in HP Service Manager v 9.x and holds an ITIL V3 Foundation Certificate.

Vadim is a founder and Honored Contributor of the HP Software IT Experts Community, with more than 5,500 posts and 940 Kudos. He has also written blog articles for the IT Experts Community.

During his free time, Vadim likes to read, travel (when possible!), go to the gym and play and watch football.

Read Vadim’s recent blogs:
Closing the communication gap between IT and business with an IT service catalog
Using HP Service Manager inside and outside your IT


Jason Nichols is a consultant with 14 years of experience, specializing in HP’s Project & Portfolio Management. He has been with Integrated Solutions Management since August of 2014. Prior to that, Jason worked as an independent PPM consultant for six years. Before that, he worked at CorTechs, as a PPM configuration resource on a number of projects. Jason has also been a consultant, IT Specialist and Systems Analyst/Programmer at netPolarity, IBM Global Services and Lexmark.

His skills include:

  • Software project management
  • HP Project & Portfolio Management
  • IT Service Management
  • SDLC
  • Enterprise Architecture
  • Requirements Analysis
  • ITIL

Jason is an honored contributor of the HP Software IT Experts Community. He holds a Bachelor of Science degree in Computer Science from Eastern Kentucky University. His interests include Star Wars, Disc Golf and rebuilding computers.



John Stagaman is an ITSM Consultant with 18 years of experience, specializing in HP’s Service and Portfolio Management products. These products include HP Service Manager, HP Service Anywhere, Release Control and UCMDB integration, and integration with customer systems and applications. He has been Principal Consultant at AMP Technology Solutions since June 2007 where he has worked on multiple implementations and upgrades of Service Manager and integrations with related HP products and customer systems. Recent projects have included UCMDB integration, Release Control configuration, custom module development (e.g. internal end user surveys delivered via the ESS client), and migration to Process Designer for Help Desk.

His focus is in solutions development and implementation, from initial requirements gathering and process analysis through design, build, and delivery of a tailored system. He also specializes in training development and delivery. He is an HP Accredited Integration Specialist in HP Service Manager v 9.x and holds an ITIL Foundation Certificate.

His responsibilities as Principal Consultant at AMP include:

  • Pre-sale activities
  • Project planning
  • Client process review and redesign
  • Client IT architecture review
  • Implementation of ITIL processes
  • Development of IT systems integration
  • Technical training and consulting
  • Technical documentation

John is an honored contributor of the HP Software IT Experts Community, as well as a founding member. He has over 3,000 forum posts and has received more than 850 kudos!

Over the last several years, John has had multiple opportunities to deliver training in the AMS, EMEA, and APJ regions for HP, in classes targeting internal, partner, and customer audiences.

John holds a Bachelor’s degree in Telecommunications from Indiana University Bloomington. In his spare time he enjoys cooking, hiking, reading and traveling.



Tushar Jain has over 5 years of experience as an IT Analyst at Tata Consultancy Services (TCS), specializing in IT Service Management.

Project related activities involved gathering technical requirements and determining configurations to meet functional requirements to be implemented.

Tushar’s areas of expertise include HP Service Manager and HP Operations Manager.

His other skills include:

  • Linux
  • ITIL
  • Oracle Database 10g, 11g
  • HP-UX 11i
  • Tomcat
  • IT Operations
  • PL/SQL
  • Shell Scripting
  • SLA

He also conducted training on HP SM, SLA and HP monitoring tools to various stakeholders for project facilitation and daily support activities.

During the last 5 years, Tushar has earned several awards and recognitions for Incident Management, User Access Management, Monitoring, SLA and Availability Management.

Tushar is a founder and Honored Contributor of the HP Software IT Experts Community, with more than 4,200 posts and 908 Kudos. He has a Bachelor of Technology, Information Technology from G.B Pant University, India.

Tushar is from India and currently resides in Abu Dhabi, United Arab Emirates. Tushar’s interests include economic empowerment, education, environment, and science & technology. He enjoys playing video games and spending time on the HP Software IT Experts Community Service Manager forums.