Network Management / (OpenView-NNM) Practitioners Forum

Problem with iSPI for Telephony

Occasional Contributor

Problem with iSPI for Telephony

Hello everybody.


I've installed NNMi in Failover application mod with iSP for IP Telephony, and i've configured some Avaya Media Gateway on NNM for monitoring with the iSPI for IPT.


On NNMi Console appears the Avaya IP Telephony Workspace, and it shows all the Media Gateway devices; but when I select one of them with right click -> IP Telephony -> VoiceQuality: Graph Average MOS appears a new windows with the following message:
"com.hp.ov.nms.ui.spi.graph.LineGraphFatalException: java.lang.Exception: CNAME is not involved in any RTP session
Stopping Real-time Graphing." (Attached screenshoot).

So, I don't know if it is necessary to do some adittional configuration on Media Gateway or on NNMi. Plase, anybody can help me with this issue.




//Add this to "OnDomLoad" event